Contact
Sales & Support
865-933-5031
Returns
865-933-5031 ext 225
Shipping & Order Tracking
865-933-5031 ext 222
Monday - Friday
8:00 AM - 5:00 PM
Fax: 865-933-5377
Dalton Bearing & Hydraulic, LLC
2633 Rutledge Pike
Blaine, TN 37709
FAQ's
Return Policy
Returns: 865-933-5031 ext 225
Dalton Bearing & Hydraulic will consider returns within 30 days of purchase. Shipping & Handling charges are non-refundable. We will not accept returns after 60 days.
All Returns must be authorized by Dalton Bearing & Hydraulic. Returned items received without a Return Authorization Number will be refused.
If Item is covered under manufacturer’s warranty, credit will not be issued until warranty inspection is completed and determined to be factory defective.
If a replacement is shipped for items ordered wrong or shipped wrong, credit will not be issued until original goods are received back at Dalton Bearing & Hydraulic.
Dalton Bearing & Hydraulic may charge a 20% restocking fee at its sole discretion.
Refunds will be issued in the original form of payment. Freight charges are non-refundable unless due to DBH error.
Returns should be clearly marked with the Return Authorization Number and shipped to:
Dalton Bearing and Hydraulic
P.O. Box 393
2633 Rutledge Pike
Blaine, TN 37709
FAQ Overview
Can I get a wiring schematic for this power unit?
Yes we have schematics for all of our standard power units. Just ask.
How do I get technical service?Please call 865-933-5031 and ask for our tech department or go to ourhelp page.How do I know what size cylinder I have?
Measure the retract which is pin to pin closed and bore and stroke.
How do I return an item?Call and tell us what is wrong,request an RMA #and we will instruct you how to send back.How many amps will the DC units pull under maximum load?
245 Amps
How much will your 12VDC pumps lift?
They supply 3,000psi and your cylinder size will determine how much weight can be lifted.
What is our standard freight carrier for ground shipments?We use Fedex on all ground shipments unless instructed otherwise.What size pump do I need for my logsplitter?We need to know what Horse Power engine you have.What type of oil do I need to run in the pump I bought from you?DC power unitsuse ATF and all others can use standard tractor transmission fluid.
